DMHA Refund Policy
The executive and/or its designate will consider refunds on an individual basis upon receiving a written request (including by email) by the player and the player’s parent(s)/guardian(s) to withdraw from hockey through DMHA. Written requests for a refund must be sent to the DMHA Registrar, with a copy to the DMHA Treasurer.
Requests for a refund must be made using the 
DMHA_Request_for_Refund_form form.
If approved, refunds of registration fees may be given to registrants whose requests to withdraw their registrations are received by August 31 of the year of registration. If the payment of fees was made by credit card, refunds will be subject to a $25.00 administration fee at any time. Refunds less an additional administration fee of $100.00 may be given for requests received between September 1 and September 30. A refund of 50% may be given to registrants whose requests to withdraw their registration are received between October 1 and November 15. No refunds will be given after November 15. If approved, the request will be forwarded to the Treasurer for issuance of a refund. Refunds will only be issued to the person who paid the initial registration and related fees.
Exceptions may be granted at the discretion of the DMHA Executive in the event of, for example, major injury, serious illness, moving, etc. Each request will be reviewed and a decision rendered on an individual basis.
Subject to the foregoing, refunds will include registration and representative (where applicable) fees, and the destruction or return of the volunteer bond cheque. Tryout fees are refundable only if the refund is requested before the player participates in a tryout or before the tryouts for his/her division are started, whichever comes first. Any fundraising fee paid is refundable before yellow tickets are issued. Thereafter, the fundraising fee is non-refundable and families may still sell or use the tickets issued. Late registration fees will not be refunded.
Approved refunds will not be issued until at least the end of the month after the month in which the written request for withdrawal and a refund was made and approved, and not until the original funds are received and have cleared the DMHA bank account. If the funds have been received and not deposited, then they will be returned and/or cheques destroyed.
